Privacy Policy

Last updated: 01.01.2025

We are committed to safeguarding your personal information and privacy in accordance with applicable laws and regulations. This Privacy Policy outlines how we handle your personal data. Please read it carefully before using the App and its associated services.

We value your privacy and freedom, and understand the importance of managing and protecting your personal information. If you have any questions or concerns, feel free to contact us. This Privacy Policy may be updated from time to time based on changes in our operations.

This policy will help you understand the following:

• How we collect and use your personal information
• How we store and protect your data
• When and how your data may be shared
• Your rights and choices

1. How We Collect and Use Personal Information

To protect your account and prevent fraud, we may collect basic device information such as IMEI, MAC address, and IP address. Your IMSI may be collected once when the service is launched, provided the relevant permissions are granted.

1.1 Customer Support

When you reach out to our support team, your email and submitted content will be kept confidential and only used to resolve the issue. We do not share this data with third parties unless required by law.

1.2 Security Assurance

To ensure a secure environment, we may collect information such as device model, OS version, hardware address, IP address, Wi-Fi access points, Bluetooth data, base stations, app version, network status, and logs. We also use this data to detect security incidents and prevent fraud.

2. Information Sharing and Disclosure

2.1 Without your consent, we do not share, sell, rent, or disclose your personal information to third parties.

2.2 In accordance with applicable laws, we may process your data without consent in the following situations: national security, public safety, legal investigations, or other situations stipulated by law.

3. Data Storage

3.1 Storage Location

Your data may be stored in accordance with legal requirements or your authorization.

3.2 Retention Period

We retain your personal information for the duration necessary to provide services. Afterward, we will delete or anonymize your data unless otherwise required by law.

4. Data Protection Measures

We have a dedicated security team to protect your data. Your information is stored securely on our servers or those of trusted affiliates.

5. Data Security

• Data transmission is encrypted using industry-standard protocols.
• Servers are protected by multi-layered firewalls.
• Critical data is stored offline or in isolated systems.
• Security threats are mitigated via both automated and manual methods.
• If vulnerabilities are identified, we may notify you through the App or other official channels.

6. Information Updates and User Rights

Users are encouraged to update their personal information as needed. You may modify or delete your data at any time. Please note that any personal information disclosed voluntarily on public platforms may be collected and used by others. We advise caution when sharing personal data publicly, as we are not responsible for such disclosures.